Question 1

What is HIKIGAI and how it can help my practice?

Accepted Answer

HIKIGAI is an AI-powered healthcare platform designed to revolutionize clinical workflows. We offer 3 products: AIScribe (free transcription and documentation), AIScribe+ (With EHR write-back functionality) and CarePilot (premium clinical decision support with EHR integration). They reduce administrative burden, improve diagnostic accuracy, and help you see more patients without increasing burnout.

Question 2

Is the AIScribe Free?

Accepted Answer

Yes, HIKIGAI AIScribe is completely free for the first 2000 Consultation minutes. You get full access to real-time transcription, automatic medical coding (ICD-10, CPT), and clinical note generation. No credit card required. If you want advanced features like direct EHR integration and clinical decision support, you can upgrade to AIScribe+.

Question 3

How accurate is the AI transcription and coding?

Accepted Answer

Our transcription technology delivers 95-98% accuracy with support for multiple accents and complex medical terminology. The AI automatically generates ICD-10 and CPT codes with 95% billing accuracy. All generated notes are reviewed and approved by you before submission, ensuring they meet your standards and maintain full clinical responsibility.

Question 4

Does HIKIGAI integrate with my existing EHR?

Accepted Answer

Yes! Our AIScribe+ and CarePilot uses SMART on FHIR standards to seamlessly integrate with virtually any EHR system. AIScribe generates notes that you can easily copy and paste into any EHR.

Question 5

Is the patient data secure and HIPAA compliant?

Accepted Answer

Absolutely. All HIKIGAI products are fully HIPAA compliant with enterprise-grade security measures including 256-bit end-to-end encryption, and comprehensive Business Associate Agreements. We also comply with GDPR for international markets. Patient data is never stored longer than organizationally required, and we conduct regular security audits and penetration testing.

Question 6

How much time can I save using HIKIGAI?

Accepted Answer

On average, physicians save 2+ hour daily on documentation tasks. This means finishing notes before leaving the clinic instead of charting at home, and the ability to see 20-30% more patients without extending work hours. Many of our users report reclaiming their evenings and weekends, significantly improving work-life balance and reducing burnout.

Question 7

Do I need special training to use HIKIGAI?

Accepted Answer

No special training required! All HIKIGAI products have intuitive interfaces designed by physicians for physicians. AIScribe works immediately out of the box just start recording. AIScribe+ includes comprehensive onboarding and support resources, but the workflows are designed to be self-explanatory. Most users are productive within minutes.

Feature Category	AIScribe (Free)	AIScribe+
Real-Time Transcription
SOAP Notes Generation
ICD-10 & CPT Coding
Visit Summaries
Speaker Differentiation
Multilingual Support
Patient Prep / Chart Review	-	-
AI Differential Diagnosis	-	-
Clinical Alerts & Reminders	-	-
Medical Assistant Queries	-	-
Direct EHR Write Back	-
Submit Visit Workflow	-	-
PDF Export
AI Help Center
Priority Support	-

Feature	Hikigai	Nuance DAX	Nabla Copilot	Suki AI
Free individual tier	Yes	No	Limited	No
Browser-based (no install)	Yes	App required	Yes	App required
Real-time SOAP notes	Yes	Yes	Yes	Yes
ICD-10 + HCC auto-coding	97% accuracy	Limited	No	Basic
CarePilot (proactive AI)	Included	No	No	No
Zero audio retention	Guaranteed	Policy varies	Yes	Policy varies
Pricing	Free + Paid tiers	Enterprise only	Per seat	Per seat

Pricing that pays for Itself

AIScribe

AIScribe+

CarePilot

Feature Comparison

How We Compare

Free individual tier

Browser-based (no install)

Real-time SOAP notes

ICD-10 + HCC auto-coding

CarePilot (proactive AI)

Zero audio retention

Pricing

Return on Investment

Have questions? (FAQs)